Privacy Policy and GDPR

Introduction

OutdoorSweden is a privately owned swedish company that organizes climbing / abseiling / tyrolean-traverse, clay pigeon shooting, safaris and other outdoor experiences for individuals, companies and groups. OutdoorSweden with its legal name, Gränslöst Uteliv Sverige (Org.nr. 560402-0890), is the responsible organizer. Address: Osebol 23, SE-680 51 Stöllet. With Using the webadresses: https://outdoorsweden.com & https://events.outdoorsweden.com

Our sites https://outdoorsweden.com & https://events.outdoorsweden.com plans to be fully compliant with GDPR starting 25th May 2018.

What is GDPR?

GDPR stands for General Data Protection Regulation and is intended to strengthen and unify data protection for all individuals within the European Union. Its primary aim is to give control back to the EU residents over their personal data.

Why the urgency? Although the GDPR was introduced two years ago, it becomes enforceable starting May 25, 2018.

As a customer of Outdoorsweden.com GDPR gives you new protection rights and assures better access to your personal data.

Right to rectification: Rectify your personal information at any time from your account settings. You can also contact us directly to edit or rectify your information.
Right to be forgotten: You can ask us to cancel your Outdoorsweden.com and or Events.Outdoorsweden.com Account at any point of time or close your account. You can also send us request to erase all your data which will be completed within 30 days period.
Right to portability: Upon request we will export all your data and give it to you for transfer to any third party or competitor.
Right to access: We are transparent about the data we collect and what we do with it.

Here is what we store into our database and here is what we never store as well:

How do we use your personal data?

In providing your personal details, you consent to us using the data collected in order to meet our commitments to you and to provide you with the service you expect. We need your data for the following purposes: To create your personal account at Outdoorsweden.com (e.g. your name and email address) To process your orders via our on-line services (e.g. your name, address, date of birth and bank details) To send text message notifications of delivery status (e.g. your mobile phone number) To send you marketing offers such as newsletters and catalogs (e.g. your email address, your name and your postal address) To contact you in the event of any problems with the delivery of your items (e.g. telephone number, address) To answer your queries and to inform you of new or changed services (e.g. your email address) To notify the winners in competitions arranged on-line (e.g. your email address, name, home address and telephone number) To manage your account by carrying out credit checks (e.g. name, address, date of birth) To analyze your personal data to provide you with relevant marketing offers and information (e.g. name, buying habits) To validate that you are of legal age for shopping on-line (e.g. date of birth) We will only keep your data for as long as necessary to carry out our services to you or for as long as we are required by law. After this your personal data will be deleted. We cannot remove your data when there is a legal storage requirement, such as book-keeping rules or when there are legal grounds to keep the data, such as an ongoing contractual relationship. Find out more about General Data Protection Regulation in your own language at http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=uriserv:OJ.L_.2016.119.01.0001.01.ENG

What are your rights?

You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. Annually, you have the right to request written documentation on the personal information we have about you in our account files. To request this document, please write to OutdoorSweden Customer Service. You can withdraw your consent to us using this data for marketing purposes (i.e. sending catalogs, newsletters or offers) at any time. You can contact us either by sending a letter to OutdoorSweden Customer Service, Osebol 23, 680 51 Stöllet, Sweden or by sending an email to support@outdoorsweden.com.

Who has access to the data?

We never pass on, sell or swap your data to third parties for marketing purposes outside the OutdoorSweden enterprise. Data that is forwarded to third parties, for example shipping agents in connection with the delivery of goods, is only used to meet OutdoorSweden commitments to you. OutdoorSweden may also supply your personal details to organizations such as credit reference or debt collection agencies for the purpose of credit rating checks, identity checks and debt collection.

How do we protect your data?

We have taken technical and organizational measures to protect your data from loss, manipulation, unauthorized access, etc. We continually adapt our security measures in line with technological progress and developments. At OutdoorSweden we protect your data using encryption. Secure Sockets Layer (SSL) is a function that encrypts all information sent between buyer and seller.

Card purchases

To make card purchases with us as secure as possible, all information is sent in encrypted form using SSL. This means that the information is passed through a secure connection and that your card details cannot be read by external parties. For card purchases we work with an authorized payment agent that helps us to check directly with your bank that the card is valid for purchases. Our payment agent processes your card details in the correct way according to the international security standard PCI DSS, which was developed by the card companies VISA, MasterCard. This means that your card details are processed with a very high level of security. When you pay by card, we reserve the right to carry out an identity check.

Cookies

A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. OutdoorSweden uses cookies to enhance and simplify your visit. We do not use cookies to store personal information or to disclose information to third parties. There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile device for no longer than 12 months. Session cookies are stored temporarily and disappear when you close your browser session. We use permanent cookies to store your choice of start page and to store your details if you select “Remember me” when you log in. We use session cookies when you use the product filtration function, to check whether you are logged in or if you put an item in your shopping bag. You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under “Help” in your browser. You can choose to disable cookies or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.

Third-party cookies

We use third-party cookies to collect statistics in aggregate form in analysis tools such as Google Analytics and Core Metrics. The cookies used are both permanent and temporary cookies (session cookies). The permanent cookies are stored on your computer or mobile device for no longer than 24 months.

Links

OutdoorSweden.com may include links to other websites which do not fall under our supervision. We cannot accept any responsibility for the protection of privacy or the content of these websites, but we offer these links to make it easier for our visitors to find more information about specific subjects.

Copyright

The content of this site is copyright-protected and is the property of OutdoorSweden.

Reservation

You are welcome to book tours, accommodation and other products offered by OutdoorSweden by telephone, e-mail and internet. When booking, an invoice is obtained with name of the person responsible for booking and payment. This person will hereinafter be referred to as the guest. The guest has to be at least 18 years of age and he/she is obliged to provide OutdoorSweden with accurate booking and contact details. Any changes or cancellations must be made by the guest. The invoice is the agreement between the guest and OutdoorSweden. It should include the products and/or services that was reserved, time/place for the arrangements start/finish together with other eventual conditions agreed by OutdoorSweden in connection with the reservation. Guests who are booking are responsible of reviewing the invoice, and pointing out any possible errors. The contract is confirmed when the guest pays the deposit or the entire amount determined by the invoice to OutdoorSweden within the specified time. When using online booking no extra fee is added to your booking. Online booking for activities can be made up until 1 day prior to the event or arrival.

Payment

You can pay your booking on our ‘Events Calendar’ on our booking-site Events.OutdoorSweden.com by Paypal to OutdoorSwedens account or by credit card.

Individuals can also choose to pay cash if they book one day in advanced during their stay in Sweden.(If you want to pay cash, it is not possible to book on our site.) If you want to ensure participation in any of our events, we recommend the on-line booking

1a)
Payment by pay-pal or credit card – The booking is contracted when the payment is completed, given that the booking fulfills the particular conditions for respective product. Otherwise the guest is contacted so that it can be corrected for the guest to receive the travel documents. Payment can be engaged via credit card (VISA – Maestro – Master Card – American Express).

1b)
We charge you the full amount immediately when you purchase a payment.

Personal Data Act

When paying for the arrangement to OutdoorSweden the guest agrees to that all personal data may be used for internal administration purposes by OutdoorSweden. OutdoorSweden will take all necessary measurements to assure that the personal data of the guest is treated safely.

Controller of personal data

Gränlöst Uteliv Sverige
Osebol 23
680 51 Stöllet
Sweden
Telephone: +46 (0)73 8261136
E-mail: info@Outdoorsweden.com

Companies register: Bolagsverket/Swedish Companies Registration Office Company registration number: 560402-0890
Authorized representative:
VAT registration number: VAT NO. SE 560402089001